Frequently asked questions

At the Stove Centre we offer all our products at discounted prices. To publish these discounted prices is against some manufacturers policy, therefore for our prices please contact us via phone: 01769 574411, fax: 01769 572442 or e-mail.

We are retailers based in Devon, with a network of qualified fitters to call upon locally, but we also do work with HETAS approved fitters in other parts of the UK. One advantage of using a HETAS approved fitter is that he is able to self certify his own work, and the building inspector does not need to come and check the installation. An approved fitter will also be experienced in such work, which should make for a smoother operation too.

It is perfectly ok to install a stove yourself, or using your own builder, provided that you inform building control, who will then charge a fee for the inspector to oversee the work and issue a certificate at the end of the job.

Contact us to see if we can recommend an engineer in your area.

Alternatively are you a HETAS registered engineer and would like to work with Stove Centre, if yes then please contact us by phone or e-mail. We'd be pleased to hear from you.

This should always be the first question since it's very easy to get carried away, and end up with a stove that is much too powerful for the space that it's in. As a starting point, take the cubic footage of the room in question and divide by 500 = Kw (kilowatts), but there are lots of important factors that need to be brought in to this equation and we would be happy to advise.

'Multi fuel' means wood and/or coal, but as some multi fuel stoves have a distinct bias to one or the other, it's a good idea to be sure of your preference before you buy.

Both the stove and the stove pipe need plenty of clearance from combustible materials such as timber mantels, beams & flooring. Document J of the building regulations covers many aspects of the stove installation, but if in doubt consult the experts here at the Stove Centre, or consult a qualified engineer who will be registered with HETAS for solid fuel, CORGI with gas or OFTEC for oil fired stoves.

Essential for multi fuels, oil stoves & most gas fired appliances, and in some circumstances can cost more than the stove itself, so it's important to get this bit right. Some chimneys may need relining before an appliance can be fitted, and whilst there are several different lining methods to choose from, they all come at a price. If no chimney is in place, then it may be necessary to install a flue sytem. It's always best to seek advice and prices before rushing into ordering a stove & flue system.

Making your choice..... Once you know the output, physical size, fuel type and installation costs, surely it comes down to looks, style and price doesn't it? How about effeciency and technical differences? Materials of construction? Build quality? Country of origin and back-up from manufacturer, availability of spares etc? Here at the Stove Centre we have over 120 appliances on display, many of which are working models, and we can demonstrate these differences to you.

Why not have a look at our fireside accessories, which incorporate companion sets, coal and log baskets, hearth guards and much more.... click here for fireside accessories

The Woodwarm Fireview is our number one seller, and is a perfect example of the ideal multi fuel stove. It comes in a range of sizes from 4Kw - 20Kw, inset and freestanding, in various shapes and styles, with or without boilers, and is equally good at burning wood or coal or a mixture of the two. De-ashing is clean and convenient by virtue of an external riddling system and rolling grate bars. The fire is extremely controllable, and very clean - burning, both in terms of the smoke emission and the glass, and the large window offers a huge unbroken view of the fire. The clean burn system on the Fireview out-performs all of the other 'also-rans' because the pre-heating chamber for the incoming air is so comprehensive, and the distribution of the hot air down the inside face of the glass is very even. Secondary combustion of the gaseous bi-product is the result, which gives more heat, less ash, spectular flame patterns and a clean burn. Better than a television (or computer screen!).

Yes you can. We can arrange for your stove to be delivered to any of the following countries: France, Germany, Holland, Luxembourgh, Spain, Belgium, Italy and Portugal.

Alternatively if you are outside these areas we can put you in contact with a carrier who can collect from us and delliver to your door.